Acceptable Use Policy

1. Overview

Distinxion is a study assistance tool built to help students learn and improve. We trust our users to use the platform responsibly and in good faith. This policy outlines what responsible use looks like and what is not permitted.

By using Distinxion, you agree to comply with this Acceptable Use Policy. Violations may result in account suspension or permanent termination.

2. Prohibited Activities

Account and access

• Sharing your account login credentials with any other person. Each account is for a single individual only.
• Creating multiple accounts to circumvent usage limits or to gain an unfair advantage.
• Accessing or attempting to access another user's account or data.
• Selling, transferring, or sublicensing your account to any third party.

Security and system abuse

• Attempting to probe, scan, or test the vulnerability of our systems or networks.
• Attempting to bypass any authentication, security controls, or access restrictions.
• Uploading or transmitting malware, viruses, or any other harmful code.
• Performing denial-of-service attacks or flooding the platform with automated requests.
• Reverse engineering, decompiling, or disassembling any part of the service.

Content and data

• Uploading content that is illegal, defamatory, obscene, or violates the rights of any third party.
• Uploading content that infringes on any copyright, trademark, or other intellectual property rights.
• Scraping, copying, or systematically downloading content from the platform using automated tools.
• Reproducing AI-generated worked solutions or platform content for commercial purposes without our written permission.
• Misrepresenting AI-generated content as your own original work in any academic, professional, or public context.

Misuse of AI features

• Attempting to manipulate or "jailbreak" the AI to produce harmful, inappropriate, or off-topic content.
• Submitting inputs designed to extract confidential system prompts or internal instructions.
• Using the AI marking feature to generate false performance records.

3. Academic Integrity

We take academic integrity seriously. The following uses are explicitly prohibited:

• Using AI-generated answers in official assessments: You may not use content generated by Distinxion — including worked solutions, model answers, or practice question responses — in any official IEB examination, NSC examination, school test, class assignment, or any other formal academic assessment where such use would constitute cheating or plagiarism.
• Impersonating another student: You may not use Distinxion to complete work on behalf of another student or to impersonate another student in any assessment.
• Sharing exam content inappropriately: You may not upload or share content that you believe to be a current (not past) or leaked exam paper.

Distinxion is a learning tool. The correct use is to study the worked solutions, understand the method, and apply your own understanding in assessments. We encourage you to use the platform to genuinely improve — the goal is your success, earned honestly.

We cooperate with educational institutions and examining bodies if asked to investigate potential academic integrity violations.

4. Content Standards

All content you upload to Distinxion must:

• Be past exam papers from official South African examining bodies (IEB, DBE/NSC), school past papers, or legitimate study materials.
• Not contain content that is sexually explicit, violent, hateful, or discriminatory.
• Not contain personal information about other individuals without their consent.
• Comply with all applicable South African laws.

We reserve the right to remove any uploaded content that violates these standards without notice.

5. Consequences of Violations

We take violations of this policy seriously. Consequences may include:

• Warning: For minor or first-time violations, we may issue a written warning.
• Feature restriction: We may restrict your access to specific features of the platform.
• Account suspension: We may temporarily suspend your account pending investigation.
• Account termination: For serious or repeated violations, your account will be permanently terminated without refund.
• Legal action: For violations involving illegal activity, fraud, or serious harm to the platform or users, we may pursue legal remedies.

Determinations are made at Distinxion's sole discretion. If you believe your account was suspended or terminated in error, you may appeal by emailing abuse@distinxion.co.za.

6. Reporting Violations

If you become aware of any violation of this Acceptable Use Policy — including abuse of the platform, inappropriate content, or security vulnerabilities — please report it to us immediately.

We take all reports seriously and will investigate within 5 business days.